FAQs

All the "What If's... What Happens.. When...How Long...and Whys. 

 
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When will I be able to view images from session?

We try to release edited images no later than 3 days after session. Wedding galleries will be released within 4 weeks after ceremonies. The editing process for wedding images starts ASAP!!! We try to stay 2 steps ahead of the timeline feed you receive on your social media pages. Sneak Peeks are shared/released to Bride and Groom that same night.

Do you edit for blemishes, color corrections, and body modifications?

Of Course!!!!  Its our job to make you look like the superstar that you are! We use the latest technology and software available to maximize our clients session.

Do you provide prints and or digital image release?

We provide all clients with a private (30 day) online gallery with all edited, high resolution images. The Gallery allows clients to download, email,and share images to social media sites as well as purchase prints through our chosen vendor who specialize in high resolution photography prints. (We Highly Recommend) Prints/Canvas packages are mailed directly to customer's front door!!!!  Now you know the secret to how we make our packages affordable!!!

Do you have a cancellation policy?

Once we agree on a service, contract, invoice, and a retainer deposit is received.....I'm there rain or shine!!! I never cancel on my clients. I hold myself to a high standard to making sure my customers get their money worth. In the event of a family emergency, or extreme illness, I will provide a replacement photographer will the same level of experience whom I trust to save the day! If client refuse service, I will issue a refund or adjust pricing to reflect otherwise.

Customer cancellation policy:  I understand things happen....things change. We ask that clients contact us no later than 24 hrs before session via call or email. If our schedule allows, we will allow (1) reschedule date otherwise client will lose pre-paid deposit. No Exception. We also honor Wedding Date Reschedules...we know how things can eventually add up and sometimes you need to push back the date.

 

Do you select the destination area of session?

We consult with ALL of our clients and recommend areas based on their style, preference, and vision. Its important for us to communicate (Listen not Talk )  to fully understand their reasons for trusting us to capture their moments that will be forever frozen in time by us! 

 

Do you travel and what are fees associated?

I love to travel!!! Even though my prices are based off the Gulf Coast surrounding areas, we can arrange a travel fee to any package. Most additional fees are normally the average rate of hotel, gas, and or airfare for destination area.

 

Do you have a studio?

Yes!  I have a small studio with multiples backdrops, props, and of course toys for the kids!  Also I have cap and gowns for all local high schools!!!